Home > Success story 2
The Client
A North American financial tech firm, helping small businesses access efficient financing solutions.
The Challenge
Small businesses face significant hurdles in securing financing due to stringent criteria, lengthy approval processes, and a lack of accessibility and transparency in traditional lending solutions. Inefficient credit checks and document verification processes further prolong the funding process, while the complexity of lending solutions and a lack of tailored guidance add to the frustration.
The Solution
Acknowledging the pressing need, 10decoders implemented a sophisticated online loan application system, enhancing customer engagement and operational efficiency. They integrated automated credit checks, provided real-time updates, utilized secure cloud storage, and streamlined document verification to improve security, efficiency, and regulatory compliance.
Sophisticated Online Loan Application System:
Established a user-friendly platform for loan applications, simplifying the process for small business owners.
![](/wp-content/uploads/2024/06/Group-9468.png)
![](/wp-content/uploads/2024/06/Group-9467.png)
AI-powered Lending Platform:
Introduced an AI-powered financing platform for entrepreneurs, seamlessly integrating with SBA-US and PPP-Forgiveness programs.
Customer Self-Service:
Enabled customers to view and update their information without contacting a representative.
![](/wp-content/uploads/2024/06/Group-9465.png)
![](/wp-content/uploads/2024/06/Group-9466.png)
Advanced Marketing Capabilities:
Offered enhanced marketing insights for targeted campaigns.
Micro-Services Architecture:
Designed the platform using micro-services for scalability and efficiency.
![](/wp-content/uploads/2024/06/Group-9465.png)
![](/wp-content/uploads/2024/06/Group-9466.png)
Containerized Services:
Utilized containerized services for reliability and consistency.
Event-Driven Micro-Services:
Employed event-driven micro-services for improved responsiveness.
![](/wp-content/uploads/2024/06/Group-9465.png)
![](/wp-content/uploads/2024/06/Group-9466.png)
Integration with Leading Platforms:
Integrated with Salesforce CRM, Fundbox, Funding Circle, Plaid, and HelloSign for various functionalities.
Expanded Customer Base:
Increased customer base by enabling convenient loan application/enquiry.
![](/wp-content/uploads/2024/06/Group-9465.png)
![](/wp-content/uploads/2024/06/Group-9466.png)
Efficiency Improvements:
Achieved efficiency improvements through reduced processing time and straight-through processing.
Enhanced Risk Management:
Managed risks effectively through reduced manual intervention and compliance measures.
![](/wp-content/uploads/2024/06/Group-9465.png)
Recent Posts
- The AI Revolution in Banking- Why Modernization is Key
- The Financial Sector’s Strategic Cloud Playbook for Success
- AI and the New Healthcare Paradigm: A Roadmap to Excellence
- Why Formulating a Multi-Cloud Strategy Drives Enterprise Growth
- The FHIR Effect- Transforming Healthcare in the Age of Big Data
The Outcome
10decoders' services, dedicated to inclusivity, operational excellence, and customer-centricity, propelled the growth of businesses seeking sustainable solutions in today's dynamic marketplace.
![](/wp-content/uploads/2024/06/Group-9460.png)
Empowered Small Businesses
Facilitated the processing of $9 billion in SBA loans, marking a significant increase from the previous $8 million.
![](/wp-content/uploads/2024/06/Group-9461.png)
Enhanced Customer Base
Over 230,000 entrepreneurs utilized the FinTech platform to secure financing.
![](/wp-content/uploads/2024/06/Group-9463.png)
Inclusivity and Diversity
60% of loans were made to minority, women, or veteran-owned businesses, promoting entrepreneurship.
![](/wp-content/uploads/2024/06/Group-9474.png)
Operational Excellence and Compliance
Streamlined integration with SBA-US for Loan Verification and PPP-Forgiveness program enhanced operational efficiency and compliance.
![](/wp-content/uploads/2024/06/Group-9463.png)
Customer-Centric Enhancements
Improved customer experience with self-service capabilities allowed customers to view and update their information independently.
![](/wp-content/uploads/2024/06/Group-9474.png)
Personalized Marketing Strategies
Enhanced marketing capabilities led to more personalized and effective customer interactions, improving loyalty and retention.
![](/wp-content/uploads/2024/06/Group-9463.png)
Operational Efficiency
Automation of processes and real-time updates significantly reduced processing times and improved overall efficiency.
![](/wp-content/uploads/2024/06/Group-9474.png)
Data Security and Compliance Assurance
Secure data storage and reduced risk of errors and fraud ensured compliance and protected sensitive information
The Technology
![](/wp-content/uploads/2024/06/Group-9475.png)
Terraform
![](/wp-content/uploads/2024/06/Group-750.png)
Prometheus
![](/wp-content/uploads/2024/06/Group-749.png)
Grafana
![](/wp-content/uploads/2024/06/Group-748.png)
Kubernetes
Share this post
![](/wp-content/uploads/2024/03/share.png)
Discover the Power of Geppetto’s Low-Code Platform
Are you looking to solve your tech debts ? Talk to us today
![](/wp-content/uploads/2024/03/i.png)
Contact
+1 786 756-6276
![](/wp-content/uploads/2024/03/ii.png)
You can also email us directly at
contactus@10decoders.com
Contact us