10decodersRegional Health System Cuts Clinical Query Time by 90% with CheiAI
CheiAI turns clinical guidelines, health education documents, and patient data databases into instant conversational intelligence — natural language Q&A on PDFs, plain-English database queries, and enterprise-grade role-based access control. Built by 10decoders.
Clinical knowledge locked in guidelines and databases — now accessible in seconds.
A regional health system had vast clinical knowledge trapped in two places: lengthy health education and clinical guideline PDFs running 80+ pages — covering health promotion, patient literacy frameworks, disease management protocols, and regulatory compliance documents — and structured clinical databases only accessible to SQL-proficient data analysts. Clinical and compliance teams spent hours manually searching documents for the right answer. Business and operations staff had no direct path to database insights. And with no role-based access control in place, sensitive clinical and patient data was visible to every user regardless of their role or clearance.
10decoders deployed CheiAI — an enterprise conversational AI platform that makes clinical documents instantly queryable in plain English with cited source references, opens the PDF to the exact highlighted passage, translates plain-English questions into SQL for direct database access, and enforces role-based access control at every single query. Clinical query time dropped by 90%, database insights became available to the full care team without SQL expertise, and sensitive patient data stayed protected under a clear access hierarchy.
Two modes. One interface. Instant answers from any clinical knowledge source.
CheiAI unifies clinical document intelligence and patient database querying into a single conversational platform — with enterprise security built in from day one.
Chat with Your Clinical Documents
Upload any clinical guideline, health education document, HIPAA compliance guide, or operational protocol and ask questions in plain English. CheiAI answers instantly, cites the exact source document, and opens the PDF to the relevant highlighted passage.
Chat with Your Clinical Databases
Connect any PostgreSQL clinical database and query it in plain English. CheiAI automatically translates natural language into SQL — making patient data, drug trial records, and clinical datasets instantly accessible to every team member, no technical expertise required.
Everything a health system needs to make clinical knowledge instantly accessible
Six purpose-built capabilities that turn locked-away clinical documents and databases into a conversational intelligence layer for the entire care team.
Instant Clinical Document Intelligence
Upload clinical guidelines, health education frameworks, HIPAA compliance guides, or disease management protocols — and get instant, cited answers in plain English. CheiAI indexes the full document and highlights the exact source passage used in every response.
Clinical Databases in Plain English
Connect PostgreSQL clinical or research databases through a guided 3-step wizard. Any clinician, analyst, or compliance officer can then query complex datasets in plain English — CheiAI translates their question into SQL and returns accurate results instantly, with no SQL expertise needed.
Role-Based Access Control
OrgAdmins see all clinical documents and databases. Employees see only the data sources their role permits. When a restricted user queries an unauthorized source, CheiAI returns a clear access-denied response — enforced at every query, not just at login.
Source-Linked Document Viewer
Every answer sourced from a clinical document links back to the exact page. Click any reference to open the full PDF inline — with the relevant passage highlighted in yellow — so clinicians and compliance officers can verify context and maintain audit-readiness.
Multi-LLM Support
Configure your preferred AI engine through the Configuration panel — credentials stored securely in an encrypted Vault. Switch LLM providers at any time without disrupting clinical data, workflows, or user access. Built on openllm by default.
Org-Level Data Isolation
Each organization has its own fully isolated workspace — clinical documents, databases, users, and conversations are completely separated. Admins manage users, assign roles, and control exactly which data sources each team member and department can access.
The Problem, and How CheiAI Solved It
Clinical guidelines in 80+ page PDFs and patient databases locked behind SQL expertise — knowledge inaccessible to most of the care team, with no access control protecting sensitive data.
The Challenge
- Clinical and compliance documents — health promotion frameworks, disease management protocols, HIPAA operational guides — were 80+ page PDFs that required hours of manual searching to locate specific answers, slowing every compliance review and clinical response
- Critical clinical databases — drug trial records, patient datasets, and research data — were accessible only to SQL-proficient data analysts, leaving clinicians, compliance officers, and operations staff entirely dependent on technical teams for any data query
- No access control existed across clinical data sources — all documents and databases were visible to every user regardless of role or department, creating HIPAA compliance risk and exposing sensitive patient and research data to unauthorized staff
CheiAI's Approach
- Deployed RAG-based clinical document intelligence — health education guides, clinical protocols, and compliance documents are indexed and made instantly queryable in plain English, with every answer cited from the exact source page and highlighted in the inline PDF viewer
- Connected PostgreSQL clinical databases through a guided 3-step wizard and enabled NL-to-SQL — any care team member can now ask "which drug has the highest number of trials?" and receive an instant, accurate answer directly from live clinical data, no SQL required
- Implemented org-level role-based access control — OrgAdmins access all clinical data sources, employees are restricted to permitted documents and databases only, and any unauthorized query returns a clear access-denied response rather than exposing sensitive clinical data
The same question. Two different answers— based on who's asking.
CheiAI enforces role-based access control at every query — not just at login. The same clinical database question returns completely different responses depending on the user's permissions, protecting sensitive patient and research data without burdening clinical workflows.
"Which drug name has the highest number of trials?"
- Sees all clinical documents and databases in the Data Sources panel
- Can query the clinical_data database directly
- Response: "The highest number of trials is for 'brentuximab vedotin' with 11,856 trials."
- Access to all clinical guidelines, health education documents, and research databases
"Which drug name has the highest number of trials?"
- Sees only role-permitted documents in the Data Sources panel
- No access to restricted clinical databases
- Response: "Sorry, I couldn't process your request. Please talk to your admin because you don't have enough permission to view the data."
- Limited to documents explicitly assigned to their role by the OrgAdmin
From siloed clinical knowledge to instant conversational intelligence.
Clinical documents, patient databases, access control, and LLM configuration — all unified in one platform that turns institutional health knowledge into a conversation any team member can have.
Siloed Documents & Locked Databases
Hours manually searching 80+ page clinical PDFs, SQL-only database access for analysts only, no access control — critical knowledge locked away from the clinicians and staff who need it most.
Conversational Clinical Knowledge Layer
RAG document Q&A on clinical guidelines, NL-to-SQL for patient databases, role-based access control, multi-LLM support, and inline PDF viewer with source highlighting — one unified platform.
Instant Knowledge for the Full Care Team
90% faster clinical queries, direct database access for every team member, and enterprise-grade data protection — clinical knowledge available to everyone who needs it, protected from everyone who shouldn't.
What CheiAI Delivers for Healthcare
Clinical Document Intelligence (RAG)
Upload health education frameworks, clinical protocols, or HIPAA compliance guides of any length and get instant plain-English answers — with cited source references and an inline PDF viewer that highlights the exact passage used in every response.
Natural Language Clinical Database Queries
Connect PostgreSQL clinical and research databases in 3 guided steps — then let any team member query drug trial records, patient datasets, and operational data in plain English, with no SQL expertise or analyst dependency required.
Healthcare Role-Based Access Control
Fine-grained access control enforced at every query — admins control which clinical documents and databases each staff member and department can access, with automatic access-denied responses ensuring sensitive patient data is never exposed to unauthorized roles.
Multi-LLM Configuration & Encrypted Vault
Choose and configure your preferred AI engine from the Configuration panel — credentials stored in an encrypted Vault, with full flexibility to switch LLM providers at any time without disrupting clinical data, user access, or existing workflows.
Impact Across the Health System
90% Faster Query Resolution
Questions that required hours of manual searching through clinical PDFs are now answered in seconds — with the exact source passage highlighted in the inline document viewer for immediate verification and audit-readiness.
Clinical Database Access for Everyone
NL-to-SQL eliminates the dependency on data analysts for any database insight — clinicians, compliance officers, and operations teams can query patient records, drug trial data, and research databases directly in plain English.
HIPAA-Aligned Data Protection
Role-based access control enforced at every query — not just at login — ensures sensitive clinical documents and patient databases are never exposed to unauthorized users, supporting HIPAA compliance and reducing data exposure risk across the organization.
