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Contact / How we engage

Start small.
Scale when we've earned it.

Bringing in a new engineering partner carries real risk, so we made the first step a small one. Begin with a pilot, judge the merit of what it produces, and move up only when the work has earned your trust. Three tracks, differing by one thing — how much of the outcome we carry.

200+ engineers37+ clientsISO 27001 & ISO 9001Charlotte · Chennai · Madurai · SingaporeView FAQs ↓

0% Risk with Pilot to Production Roadmap

Track 01 is the pilot. It carries a fixed fee, and that fee returns to you in full the moment you move to Track 02 or Track 03 — so the direction costs you nothing once the work begins. If you decide not to continue with us, you still keep the roadmap: the architecture, the playbooks, the sequencing and the cost model that carry you from pilot through to production. There is no scenario where you pay for direction and walk away with nothing.

Credit applied at full value against the first invoice of a Track 02 or Track 03 engagement signed within 90 days of pilot delivery. The clause sits in the engagement letter, not the marketing.
Three tracks

The same senior people. Different amounts of your risk on our side of the table.

The architect who runs your Blueprint workshop is the architect who leads your delivery pod. What changes between tracks isn't seniority. It's who answers when the go-live slips.

Track 01Fee credited back

Blueprint

You leave knowing what to build, in what order, and what it will cost.

A working session with our principal architect and the domain lead who has already shipped your problem somewhere else. You get the cheat sheets — the patterns that held, the failure modes we hit, and the sequence to run them in. Your team executes it.

What you walk away with

  • Reference architecture built against your stack and your constraints
  • Playbooks for the problems that recur in your domain
  • The failure modes — what breaks, when, and what it costs to fix late
  • A 30/60/90 sequence with effort, skills and cost attached
  • A build-versus-buy call on whatever you're stuck on
  • A number you can take to your board
You're buyingDirection
Your team's loadTwo or three seniors, one day
Your exposureOne week, refundable
You'll know byDay 10
Track 02Quarterly minimum

Assurance

Your team ships, and someone senior is accountable for whether it's right.

You have engineers. What you don't have is the person who has done this before and can say no at the right moment. A named architect on our side owns the architecture calls, holds the quality and security gates, and escalates to our CTO when something needs to move.

What you walk away with

  • A named architect and governance lead on your programme
  • Architecture decisions recorded, not remembered
  • Quality and security gates your team ships through
  • Compliance guardrails set before the code, not after the audit
  • Monthly steering with your sponsor and our CTO
  • Engineers embedded on request when a gap is holding you up
You're buyingAccountability
Your team's loadThey build, we gate
Your exposure30-day notice
You'll know byWeek 3
Track 03We carry it

Outcome

It runs in production, and we are the ones answering for it.

A full pod takes the work end to end — architect, engineers, QA, SRE. We don't hand you a platform and a configuration canvas and wish you luck. We put the working system into production and operate it, with the outcome written into the contract rather than the pitch.

What you walk away with

  • A working system in production, not a proof of concept
  • Milestones tied to outcomes rather than timesheets
  • Operations, monitoring and support after go-live
  • ISO 27001 and ISO 9001 process applied to your engagement
  • One accountable party when something breaks at 2am
  • A documented handover, ready whenever you want it in-house
You're buyingThe outcome
Your team's loadA product owner and SME access
Your exposureMilestone-gated
You'll know byFirst production increment
The question you're actually asking01 · Blueprint02 · Assurance03 · Outcome
What am I actually buying?DirectionAccountabilityThe outcome
What does my team have to do?Show up for a day, then buildBuild, inside our gatesOwn the product decisions
Who answers if it goes wrong?You doShared — the decisions are oursWe do
What do I hold at the end?Architecture, playbooks, cost modelDecision records, gates, a team that has levelled upA running system and a handover pack
What does it cost me to stop?Nothing to unwind30-day noticeMilestone-gated, transition plan included
When do I know it's working?Day 10Week 3First production increment
What am I paying?Fixed fee, credited backMonthly retainer, quarterly minimumMilestone and outcome-linked
Frequently Asked Questions

Everything you need to know about our engagement models.

Clear answers on software engineering engagement models, risk-sharing, pricing, compliance, and how we transition from pilot to production.

We offer three primary engagement tracks: Track 01 Blueprint (a refundable fixed-fee pilot for reference architecture and 30/60/90-day roadmaps), Track 02 Assurance (a monthly retainer for architecture governance and quality gates over your existing team), and Track 03 Outcome (end-to-end delivery where 10decoders carries production SLAs and milestones).

Talk to our CTO

Start with a thirty-minute conversation.

No 50-page proposals. We'll tell you which level fits your situation, what a realistic engagement looks like, and what it would cost — in one direct meeting.

Who you'll talk to
Thomas, CTO at 10decoders

Thomas

Chief Technology Officer

Connect on LinkedIn

Thomas leads 10decoders' AI engineering practice and sits in on the scoping call himself — so the person mapping your engagement is the one who has shipped it before. His teams build and deploy agents for mid-market healthcare and fintech companies, with enterprise grade build experience for clients like IBM, Dedalus and Harris Healthcare. He'll be straight with you about what's worth doing and what isn't.

200+
Engineers
37+
Global Clients
ISO
27001 / 9001
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Prefer to talk live?Book a meeting →thomas@10decoders.com