Healthcare GCC · Engineered in Chennai

We've already built 10+ HIPAA-grade US healthcare product from Chennai. We'll build yours.

A Global Capability Center for US mid-market healthcare — built, run, and handed to you. Prove it with a 90-day pilot, scale it with a managed pod, own it through Build-Operate-Transfer. You decide how far up the ladder to go.

DocuFindr — live, paying US clientsHIPAA-readyBAA executed before access
90
Days to a live, compliant pilot pod
10–40
Seats — the healthcare wedge we own
10+
US-grade product already built & run
4
Global delivery hubs

Trusted by leading enterprises and healthcare teams

Chargeback
Datanuum
Dedalus
Facely
Harris Healthcare
Firetree
ForwardLane
IBM
M2P
Marque
Medworks
Merchantrade
Parthenon
Qodex
Shift
SmartBiz
Sojern
UFG
UrbanSDK
Zero Gravity
How It Works

A safe, reversible path with earlier fees that credit forward.

The three rungs aren't separate products — they're a connected ladder. You can enter on Rung 01, move to Rung 02 when the evidence is there, and trigger a transfer to full ownership when you choose. At every step, the risk sits with us until you decide to take it.

Committing later never means paying twice. Whatever you spend on a Prove engagement credits into your Scale or Own engagement. The path is designed so that staying cautious is always the rational choice.

Full model explained →
1

Start on the Prove rung

A 90-day fixed engagement. We staff a fully-compliant, HIPAA-ready pod working on real deliverables. At the end: a clean go/no-go, not a commitment to continue.

2

Scale when the evidence is there

Move to a Managed Pod when output justifies it. You direct the roadmap; we own hiring, retention, and delivery. The Prove fee credits forward.

3

Own it when you're ready

Trigger a BOT when you want a permanent captive. We hand over the entity, people, and IP on a timeline you set — with the compliance posture intact.

Credit-forward structure. Fees paid at any rung credit toward the next. Committing later never means paying twice. You're not punished for being cautious.

Who it's for

Built for US mid-market health-tech.

We don't fight Accenture or ANSR on 500-seat builds. We own the 10–40 seat healthcare niche — where founder access, real product proof, and HIPAA depth actually win the deal.

Healthcare SaaS

Product companies serving providers, payers, or patients that need to scale engineering without losing velocity or compliance posture.

RCM & workflow

Revenue-cycle and clinical-workflow firms under margin and timeline pressure who need durable offshore delivery capacity.

Medtech & devices

Regulated medtech firms that need R&D and data engineering depth with audit-ready security controls baked in.

Pricing & Engagement

Transparent cost.
One model per rung.

Capability and control lead; cost is the closer. Once you're evaluating seriously, here's how each rung is priced and how earlier fees credit forward.

Prove · Rung 01

90-Day GCC Accelerator

$18–28k / Foundation

Fixed fee, fixed 90-day window. All-In tier ($65–95k) includes pod staffing, tooling, and compliance setup. Credits forward into a Managed Pod.

  • Fixed fee, no hidden staffing cost
  • HIPAA & BAA from day one
  • Full fee credits into a Pod
Scale · Rung 02

Managed Capability Pod

Per seat / fully loaded

Tiered by seniority — Associate, Senior, Lead/Architect. One number covers salary, benefits, facilities, tooling, management, and retention. No hidden line items.

  • One fully-loaded seat rate
  • Backfill SLA included
  • Six pod archetypes to choose from
Own · Rung 03

Build-Operate-Transfer

Build + Op + Transfer

Three-part structure with a transfer trigger you set. Tailored term sheet provided at scoping — pricing is designed around your entity, timeline, and transfer conditions.

  • Build fee for org standup
  • Recurring operate fee
  • Transfer fee on your trigger

Credit-forward guarantee. Every rupee spent on a Prove engagement credits directly into your Scale or Own engagement. Committing later never means paying twice.

Full pricing details →
Why 10decoders

Proof, not promises.

The hardest question a GCC buyer asks is "can this partner actually run a US-grade org before I own it?" We've already answered it — by building and commercializing one ourselves.

A real product, not a pitch

DocuFindr was conceived, built, secured, and commercialized from Chennai — with paying US clients. That's the credential.

Compliance we actually run

HIPAA controls, BAA before access, SOC 2 underway — not a checklist we read, an operating posture we live.

Healthcare depth

EMR, RCM, HIPAA, and clinical-workflow fluency in the team — not a generic dev shop learning your domain on your dime.

Founder access

You compare notes founder-to-founder. No account-management layer between you and the people who run delivery.

Retention culture

The make-or-break of any captive. Our retention culture transfers with the team — so continuity survives the handover.

AI-ready by default

An AI practice behind the team — your center is built for where healthcare is going.

Compliance & Security

The hard part of any healthcare GCC — already solved.

For procurement and security reviewers: this is how we handle HIPAA, BAAs, data, identity, and audit. Not a posture we promise to build — one we already run for a live US healthcare product.

HIPAA Controls in Production

Administrative, physical, and technical safeguards implemented and maintained — the same controls behind DocuFindr, our live US healthcare product.

BAA Before Any Access

A Business Associate Agreement is executed before any team member touches protected health information. No exceptions, no workarounds.

SOC 2 Underway

A formal SOC 2 program is in progress, building on the controls already operating in production. Audit-ready posture from day one of your engagement.

Zero-Trust & Identity Governance

Least-privilege access, role-based controls, and access governance auditable end to end. Data-handling SOPs applied across every engagement.

ISO 27001 certified · ISO 9001 certified · NVIDIA Inception member

Why now, why Chennai

The window for a mid-market healthcare GCC is open — and narrowing.

India's capability-center wave has moved well past the Fortune 500. The mid-market is now the fastest-growing cohort, and healthcare is one of the deepest verticals — but the standard entry path still takes 18–36 months. Starting on a pilot rung compresses that.

~1,800
GCCs in India
~$65B
Combined annual value
65–70%
US-headquartered
27%
Mid-market cohort & growing
95+
Healthcare GCCs
Case Study

DocuFindr: a HIPAA-grade US product, built from Chennai.

The strongest credential we have — a product 10decoders conceived, built, secured, and commercialized with paying US healthcare clients. It answers the one question every GCC buyer asks: "Can this partner actually run a US-grade healthcare org?" The answer is documented, audited, and live in production.

HIPAA
Controls in production
BAA
Executed with US clients
SOC 2
Formal program underway
Live
Paying US healthcare clients
FAQ

GCC, answered.

Straight answers about capability centers, compliance, timelines, and the Build-Operate-Transfer path.

What’s the difference between a GCC, staff augmentation, and a Build-Operate-Transfer model?
Staff augmentation adds contractors under a vendor-managed process, offering flexibility but limited control. A Global Capability Center (GCC) is a dedicated team built exclusively for one client, providing greater alignment with the organization’s culture and long-term goals while remaining vendor-operated. A Build-Operate-Transfer (BOT) model is the most comprehensive approach, where a partner builds and manages the center before transferring the legal entity, team, and intellectual property to the client.
How long does it take to stand up a compliant healthcare GCC in India?
A pilot-scale, fully staffed, and compliant healthcare GCC can typically be established in about 90 days. This includes infrastructure setup, team onboarding, compliance readiness, and a pilot phase that concludes with a go/no-go decision before broader expansion.
How is HIPAA compliance ensured in an offshore healthcare delivery center?
HIPAA compliance is implemented as an ongoing operational framework rather than a one-time certification. HIPAA-aligned controls are applied from the start, a Business Associate Agreement (BAA) is signed before any protected health information is accessed, and security practices are supported by ISO 27001 certification. Organizations should also review detailed compliance documentation during vendor evaluation.
Why would a mid-market healthcare company build a GCC instead of hiring a development agency?
A GCC provides a dedicated, long-term engineering team focused solely on one organization, improving knowledge retention, operational continuity, and alignment with business objectives. This model is particularly well suited for mid-market healthcare organizations that need a stable team without the scale or cost of building a fully captive operation.
What happens to our team and IP under a Build-Operate-Transfer path?
Under a Build-Operate-Transfer model, the delivery partner establishes and operates the GCC until it reaches an agreed level of maturity. At the client’s chosen transition point, ownership of the legal entity, engineering team, and intellectual property is transferred, with processes designed to minimize disruption and retain key talent.
How mature is the GCC market in India right now?
India has one of the world’s most mature GCC ecosystems, with thousands of global capability centers supporting multinational organizations across industries. The mid-market GCC segment continues to grow rapidly as more healthcare and technology companies adopt dedicated offshore delivery models to accelerate innovation and scale operations.
Talk to our CTO

Start with a thirty-minute conversation.

No 50-page proposals. We'll tell you which level fits your situation, what a realistic engagement looks like, and what it would cost — in one direct meeting.

Who you'll talk to
Thomas, CTO at 10decoders

Thomas

Chief Technology Officer

Connect on LinkedIn

Thomas leads 10decoders' AI engineering practice and sits in on the scoping call himself — so the person mapping your engagement is the one who has shipped it before. His teams build and deploy agents for mid-market healthcare and fintech companies, with enterprise grade build experience for clients like IBM, Dedalus and Harris Healthcare. He'll be straight with you about what's worth doing and what isn't.

200+
Engineers
37+
Global Clients
ISO
27001 / 9001
Partner Program

Love what we're doing? Want to partner and sell our products or services?

Explore partner programs →

Send us an inquiry

Three fields. We'll reply within one business day.