10decodersYour processes don't fail.
They wait.
Work rarely stalls because a step is hard. It stalls in the gaps between steps, waiting on a handoff, an approval, or someone to notice it's their turn. We build agentic workflows that carry a process from intake to decision to delivery on their own, and bring a person in only where judgment is actually needed.
Trusted by leading enterprises and healthcare teams
Automation that only covers the easy 20%.
Most "automation" handles one clean step and hands the rest back to a person. The process still moves at the speed of whoever picks it up next. That's where the time and the cost hide.
Handoffs between steps
A task finishes in one team and sits in a queue until another team notices. The work is done; the waiting is the delay.
People doing routing, not judgment
Skilled staff spend their day moving tickets, copying fields, and chasing status instead of the decisions only they can make.
Scripts that break on the edge cases
Rule-based bots handle the happy path and fall over on anything unusual, so someone still has to babysit them.
Agents that run the whole process, not one step.
We sequence AI agents into a workflow, each one responsible for a part of the job and able to pass work to the next without a human in between. The workflow reads inputs, makes routine calls, acts in your systems, and escalates to a person when it hits something that needs a decision.
Map the real process
We trace how work actually moves today, including the exceptions, before we automate anything.
Build the agents
Each step becomes an agent with a clear job, the tools it needs, and rules for when to hand off or escalate.
Connect your systems
The workflow reads and writes in the tools you already use, so actions happen in your systems, not a side app.
Run, watch, refine
You get monitoring and an audit trail. We tune the workflow against real runs before it takes full load.
Built to run in production, not just demo well.
An Intelligence engagement ships the parts that make an automated workflow safe to hand real work to.
Process mapping
We document the current flow, the exceptions, and the points where a decision has to stay human.
Agent orchestration
Multi-agent workflows built on CrewAI and similar frameworks, with clear handoffs between steps.
System integrations
Read and write access to your existing tools so the workflow acts where the work really lives.
Human-in-the-loop controls
Defined escalation points and approvals, so people review the calls that carry real risk.
Monitoring and audit trail
Every run is logged and traceable, so you can see what happened and why at any step.
Evaluation and handover
We test the workflow against real cases, then hand over documentation your team can operate.
Processes that move money and time.
Agentic workflows pay off wherever a process crosses several steps or teams. These are the ones we're asked about most, including in the regulated industries we work in.
Intake to invoice, run autonomously
Orders, claims, and billing move through validation, matching, and posting without a person routing each one. Revenue-cycle actions run on their own, and people step in on exceptions.
Read, extract, act
Contracts, invoices, and filings are read, checked, and pushed into the right system automatically, cutting the manual review that clogs the pipeline.
Claims and prior-auth workflows
Multi-step claim and authorization flows move through the queue on their own, with clinical or compliance review kept exactly where policy requires it.
Onboarding and underwriting
Applicant intake, document checks, and risk scoring run end to end, so a case that took days can clear in minutes, with a human on the final decision.
Proven frameworks, wired into your systems.
We build on established agent frameworks rather than a black box, and connect them to the tools your process already runs on.
The three questions every operator asks first.
Handing a process to agents only works if you stay in control of it. We design for that from the start.
Guardrails and escalation
Agents act within defined limits and hand off to a person at the points you choose. High-risk steps never run unattended.
Full audit trail
Every action is logged and traceable, step by step, so you can review any run and satisfy an audit.
Humans on the decisions that matter
The workflow handles routing and routine calls; people keep the judgment calls. You decide where that line sits.
Less waiting, less waste, fewer manual touches.
When a process runs itself between the decision points, the queue time disappears and the cost of running it drops with it.
Built by a team enterprises already trust.
Our engineers have shipped AI and platform work referenced by names your board will recognize, in regulated industries where a wrong action has consequences.
Before you book the call.
Common questions about agentic workflows, integration, and oversight.
