10decodersThe work doesn't stop at 6pm.
Now it doesn't have to wait for you.
A digital worker is a standing AI agent with a job, not a one-off automation. It runs around the clock, handles background operations and customer engagement on its own, and reports back. It scales with the workload in front of it, not with how many people you hire.
Trusted by leading enterprises and healthcare teams
Growth that only comes by adding people.
When every task needs a person, more volume means more hiring, and the work still only happens during business hours. The cost climbs with the workload, and the after-hours opportunities go unanswered.
The work waits for a shift
Follow-ups, processing, and customer questions queue up overnight and on weekends until someone is back at their desk to clear them.
Cost scales with volume
Every extra bit of throughput means another hire. Margins get thinner exactly as you grow, instead of better.
Revenue moments get missed
A customer ready to buy or renew at 11pm gets a reply the next morning, if at all. The moment, and often the sale, is gone.
A worker you deploy, not a script you babysit.
We build autonomous agents that own a standing role. A digital worker monitors for what it's responsible for, acts in your systems, engages customers, and escalates to a person only when it hits something outside its remit. It works while your team sleeps, and hands them a clean report in the morning.
Define the role
We scope exactly what the worker owns, the actions it can take, and the limits it operates within.
Build on a data foundation
The worker runs on clean, connected data with a trust layer, so its decisions rest on something solid.
Deploy with guardrails
It acts autonomously inside defined boundaries, with escalation to a person for anything beyond them.
Run 24/7 and report
The worker operates continuously. You get monitoring, an audit trail, and reporting on what it did.
Everything a worker needs to run unattended.
An Agentic engagement ships with the data foundation, trust layer, and controls that make an autonomous worker safe to leave running.
Role and scope design
A clear definition of what the worker owns, the actions it can take, and where it must stop and escalate.
Data foundation
Clean, connected data so the worker acts on reliable inputs, built with our Rapid Agent Builder approach.
Trust and safety layer
Guardrails, permissions, and QE validation so the worker stays inside its boundaries and your brand voice.
System integrations
The worker reads and acts in your existing tools, from CRM to billing to support, through their APIs.
Monitoring and audit trail
Every action is logged and traceable, with alerts when the worker escalates or hits an edge case.
Evaluation and handover
We test the worker against real scenarios, then hand over the controls and documentation to your team.
Workers that generate revenue and hold the fort.
Digital workers pay off in any standing job that runs on its own once it's set up. These are the roles we're asked for most, including in the regulated industries we work in.
Upsell and renewal agent
Reaches out at the right moment, answers questions, and moves customers toward renewal or upgrade around the clock. Autonomous engagement that lifts revenue without adding reps.
Always-on processing worker
Handles the routine processing, reconciliation, and data upkeep that piles up overnight, so the queue is clear before anyone logs in.
First-line triage, 24/7
Resolves common issues on the spot and routes the complex ones to the right person, so nobody waits until morning for a first response.
Overnight analyst
Pulls the numbers, spots what moved, and has a briefing ready before the day starts, so the team acts on insight instead of building the report.
Built on our agent framework, wired into your systems.
Digital workers run on our Rapid Agent Builder framework, with a data foundation and trust layer included, and connect to the tools your business already runs on.
The three questions every leader asks first.
Letting an agent act on its own, around the clock, only works if the boundaries and the oversight are solid. We build both in from the start.
Bounded autonomy
The worker acts only within the role and limits you define. Anything outside them stops and goes to a person.
Trust layer and QE validation
Customer-facing behavior runs through guardrails and testing so tone, accuracy, and compliance hold up in the wild.
Full visibility and a kill switch
Every action is logged, monitored, and reversible. You can review any run and pause the worker at any time.
Lower cost per interaction, revenue that runs overnight.
A worker that runs on its own drops the cost of each interaction and keeps earning while the office is dark. Capacity stops being tied to headcount.
Built by a team enterprises already trust.
Our engineers have shipped AI and platform work referenced by names your board will recognize, in regulated industries where an unattended agent has to get it right.
Before you book the call.
Common questions about digital workers, safe deployment, and alignment.
